社会行政是社会服务系统的重要组成部分,它对社会政策的实施,社会福利制度的运行和社会服务的有效提供都发挥着重要作用。本课程是社会工作专业的一门专业核心课,是从事社会工作与管理的专业人才必须具备的专业基础,在社会工作知识体系中占有重要地位。本课程主要内容包括社会工作行政的基本概念、基本理论与管理技术,中国社会工作行政管理工作的具体问题。
Social Administration is one of the most important parts of social service system. It plays a vital role in social welfare institution and social service delivery. This course is a core course to social work major students. It covers the basic knowledge to the social work profession and social administrators. The content includes the core concepts and main theories of social work administration, basic administrative skills, and issues of social work administration in contemporary China.
教学目标
通过本课程的学习,帮助学生学习社会工作行政的基本概念、基本理论与管理技术,提高社会工作行政从业人员的行政管理能力与行政效率。
学习社会工作行政课程必须认真了解社会工作行政的基本概念、管理理论与管理技术,学会抓住重点、难点并加深领会。同时学习社会工作行政课程必须紧密联系我国社会福利行政管理的实际情况,努力应用这门课程中的有关知识,分析我国社会工作行政管理工作中的具体案例,把握问题的实质,解决实际问题。
Teaching Objectives
Helping students to grasp the basic concepts of social administration, basic theories and management skill, to promote their administration capacity and efficiency.
The instructor should help the students to use these skills and theories in the context of the social work and social welfare practice fields in China, to analysis and resolve the specific and practice problems.
通过本课程的学习,帮助学生学习社会工作行政的基本概念、理论与管理技术,提高社会工作行政从业人员的行政管理能力与行政效率。 Helping students to grasp the basic concepts of social administration, theories and management skill, to promote their administration capacity and efficiency.
本课程考核方式包括四个组成部分:期末考试周闭卷考试,单元测验,单元作业,课堂讨论。具体分数设定如下:
参与计分类型 | 总分占比 ( % ) |
---|---|
| 25% |
(在线发布) | 20% |
(期末考试周闭卷考试) | 50% |
5% |
具体要求如下:
(1)期末考试周闭卷考试
在学校统一规定的期末考试周参加闭卷考试。闭卷考试的内容涵盖教师面授课程和在线课程的所有内容。
(2)单元测验
每单元都设有一个在线单元测验,学生需要在规定的时间内参加在线单元测验。单元测验的题型为单选题,多选题,填空题,判断题。测验成绩在线计算并显示。
(3)单元作业
每单元都设有一个在线单元作业,学生需要在规定的时间内完成在线单元作业,并在线提交。作业有教师批改和学生互评两种批改方式。学生互评的作业,要求至少有5名学生批改,作业成绩按照平均分计算。作业成绩将在规定的时间发布。
(4)课堂讨论
每一章都设有至少一个课堂讨论,学生需要积极参与线上和线下讨论。线上讨论将由网络后台几分,学生至少参加10次课堂在线讨论才可以获得课堂讨论部分的满分5分。
社会工作导论
社会个案工作
小组工作
社区工作
1. 《社会行政》,作者:王思斌,高等教育出版社,2013。
2. 《社会工作行政:动态管理与人际关系》,作者:(美国)斯基德莫尔(Skidmore Rex A.),译者:张曙.中国人民大学出版社,2005。
3.《全国社会工作者职业水平考试指导教材:社会工作综合能力》,作者:全国社会工作者职业水平考试指导小组.中国社会出版社,2014。
4.《社会工作行政》,作者:陈为雷.中国社会出版社,2010。
5.《社会工作行政》,作者:时立荣.中国人民大学出版社,2015.
6.《社会工作行政》,编著:张曙.社会科学文献出版社,2002。
7.《社会工作行政》,主编:徐柳凡,阳光宁,赵怀娟.合肥工业大学出版社,2005.
8.《社会工作行政》,主编:萧洪恩.华中科技大学出版社,2005.
9.《社会工作概论》,主编:顾东辉.上海译文出版社,2005.
10.《社会工作概论(修订版)》,主编:宋林飞,朱力.南京大学出版社,2002.
11.《社会工作概论(第三版)》,主编:张乐天.华东理工大学出版社,2007.
12.《社会工作概论》,主编:王思斌.高等教育出版社,1999.
13.《管理学》,主编:周三多.高等教育出版社,2005.
14.《管理学原理》,主编:倪杰.清华大学出版社,2006.
15.《管理学基础》,主编:李德伟.清华大学出版社,2006.
16.《政府与非营利组织会计》,主编:杨洪. 机械工业出版社, 2007.
17. Adams, R. (et al.) (2002). Social Work: themes, issues and critical debates. Basingstoke: Palgrave
18. Bobo, K., Kendall, J., and Max, S. (1991). Organize! Organizing for Social Change. Washington, DC: Seven Locks Press.
19. Bobo, K., Kendall, J., Max, S. (2001). Organizing for social change : Midwest Academy manual for activists . Santa Ana, Calif. : Seven Locks Press.
20. Dominelli, L. (2002). Anti-oppressive Social Work: Theory and Practice. Basingstoke: Palgrave.
21.Jacobson, W. (2001). Beyond Therapy: Bringing Social Work Back to Human Services. Social Work, 46(1): 51-61. 2)
22. Leung, J. (2002). The Advent of Managerialism in Social Welfare: the Case of Hong Kong. Hong Kong Journal of Social Work, 36 (1): 61-81.
23. Lowndes V. 1; Skelcher C. (1998). The Dynamics of Multi-organizational Partnerships: an Analysis of Changing Modes of Governance. In Public Administration, 76(2): 313-333.
24. Mullaly, B. (1997) Structural social work : ideology, theory, and practice . New York : Oxford University Press.
25. Schwartz, J. (2009). The Impact of Crises on Social Service Provision in China: The State and Society Respond to SARS. In J. Schwarts and S. Shieh (Eds.), State and Society Responses to Social Welfare Needs in China: Serving the People, pp.135-155. New York: Routledge.
26. Williams, L. J., Ward, R. & Davis, A. (1998). Welfare "reform": Com'in' Up on the Rought Side of the Mountain. Journal of Sociology and Social Welfare, 25, 153-179.
Course Code:3030377
Course Sequence:01
Course Title: Social Administration
A. Course Introduction
Social Administration is one of the most important parts of social service system. It plays a vital role in social welfare institution and social service delivery. This course is a core course to social work major students. It covers the basic knowledge to the social work profession and social administrators. The content includes the core concepts and main theories of social work administration, basic administrative skills, and issues of social work administration in contemporary China.
B.Teaching Objectives
Helping students to grasp the basic concepts of social administration, basic theories and management skill, to promote their administration capacity and efficiency.
The instructor should help the students to use these skills and theories in the context of the social work and social welfare practice fields in China, to analysis and resolve the specific and practice problems.
C.Target Students
Year 3 undergraduate students in social work major
D. Content
Credit Value:3 Total hours:48 Hours per week:3
Week | Chapter | Topic | Title | Topic per hour | Discussion or presentation topic | Teaching Methods | ||||
Lecture | discussion | Online course | Study group | Online tutorial | ||||||
1 | 1 | Introduction | What is social administration | As the leader of social work in the future |
| √ |
|
|
|
|
Development of social administration |
| √ |
|
|
|
| ||||
The definition of social administration | Discussion: what is the difference between social administration and business administration? | √ | √ |
|
|
| ||||
2 | 2 | Function | Content and function of social administration | Content of social administration |
| √ |
|
|
|
|
Function of social administration |
| √ |
|
|
|
| ||||
Role of social administration | Discussion: why social administration is important to social work organization? | √ | √ |
|
|
| ||||
3 | 3 | Ethics | Ethics of social administrator | Responsibility of social administrator |
| √ |
|
|
|
|
Ethics of social administrator(Case study) | Case study: dilemmas of ethics in social administration? | √ | √ |
|
|
| ||||
Intimidating of Managerialism(Case study) | Discussion: which one is more important, efficiency or value? | √ | √ |
|
|
| ||||
4 | 4 | Organization | Social service organization | Social organization |
| √ |
|
|
|
|
Social service organization |
| √ |
|
|
|
| ||||
Social service organizations in China(participatory learning) | Discussion: the development of social service organization in China | √ | √ | √ | √ |
| ||||
5 | 5 | Plan | Social service plan | Goals of social service organization |
| √ |
|
|
|
|
Plan of social service organization |
| √ |
| √ | √ |
| ||||
Decision making of social service organization(participatory learning) | Interactive learning: decision making skills practice
| √ | √ |
|
|
| ||||
6 | 6 | Leader | Leader and communication | Leader in social service organization(participatory learning) | Role play: leaders in social service organization
| √ | √ |
|
|
|
Communication in social service organization(participatory learning) | Role play: communication path analysis
| √ | √ |
|
|
| ||||
Group work in social service organization(case study) | Discussion: how are the new social workers involved? | √ | √ |
|
|
| ||||
7 | 7 | Human resources | Human resource in social service organization | Recruitment in social service organization |
| √ |
|
|
|
|
Incentive in social service organization | Discussion: how to incentive social workers? | √ | √ |
|
|
| ||||
Supervision in social service organization (case study) | Case study: supervision case analysis
| √ | √ |
|
|
| ||||
8 | 8 | Volunteer | Volunteer in social service organization | What is volunteer |
| √ |
|
|
|
|
Motivation of volunteer |
| √ |
|
|
|
| ||||
Volunteer management(case study) | Discussion: what is the difference between volunteer and intern students? | √ | √ |
|
|
| ||||
9 | 9 | Finance | Finance in social service organization | Budget in social service organization (case study) | Group study: project budget | √ | √ | √ | √ | √ |
Finance in social service organization (case study) | Case study: budget analysis | √ | √ |
|
|
| ||||
Audit in social service organization (case study) | Case study: audit analysis
| √ | √ |
|
|
| ||||
10 | 10 | Fundraising | Fundraising in social service organization | Methods and process of fundraising |
| √ |
|
|
|
|
社会服务组织的筹款活动设计 Planning of fundraising |
| √ |
|
|
|
| ||||
Administration of fundraising (task-centered learning ) | Role play: fundraising
| √ | √ | √ | √ | √ | ||||
11 | 11 | Project management | Project application and management | Application for project 1 (participatory learning) | Practice: project budget
| √ | √ | √ | √ | √ |
Application for project 2 (participatory learning) | Practice: project planning
| √ | √ | √ | √ | √ | ||||
Project management (case study) | Case study: project management | √ | √ |
|
|
| ||||
12 | 12 | Evaluation | Evaluative in social service organization | Evaluative in social service organization |
| √ |
|
|
|
|
positive social work evaluation (critical thinking learning) | Discussion: how to conduct a positive evaluation?
| √ | √ |
|
|
| ||||
Macro social work evaluation (Problem based learning) | Practice: how to conduct a Macro social work evaluation?
| √ | √ | √ | √ | √ | ||||
13 | 13 | Public relationship | Public relationship for social service organization | Concepts of public relationship |
| √ |
|
|
|
|
Types of public relationship for social service organization |
| √ |
|
|
|
| ||||
Public relationship practice(role play) | Group study: to resolve a public relationship crisis | √ | √ | √ | √ | √ | ||||
14 | 14 | Media cooperation | Media cooperation for social service organization | The concepts of media cooperation |
| √ |
|
|
|
|
Types of media cooperation for social service organization |
| √ |
|
|
|
| ||||
Media cooperation practice(role play) | Group study: to resolve a media crisis | √ | √ | √ | √ | √ | ||||
15 | 15 | Advocate | Advocate in social service organization | The concepts of advocate |
| √ |
|
|
|
|
Types of advocate |
| √ |
|
|
|
| ||||
Advocate practice(role play) | Group study: to plan an advocate project | √ | √ | √ | √ | √ | ||||
16 | 16 | Vision | Vision of social administration development in China | Development of social administration in China |
| √ |
|
|
|
|
Development of social administration in Western countries |
| √ |
|
|
|
| ||||
Vision of social administration development in China |
| √ |
|
|
|
|
E. Requirements and teaching model
1. Requirements: Introduction to social work, social case work, social group work, community work
2. Teaching Model:The instructor will provide blended teaching, including lectures, class discussions, online courses, study groups, and online tutorials.
2.1 Lectures
The instructor will provide several lectures according to the syllabus. During the lectures, the instructor will help the students to grasp the basic concepts and theories of social work.
2.2 Class discussion
Instructor will organize several class discussion to help the student to participate into the class. The student will communicate with the instructor and with each other during the discussion to understand the concepts and theories of social work.
2.3 Online course
The students should take part into the online course of Introduction to social work, which on the MOOCS(www.icourse163.org). The students should complete their assignments and tests online.
2.4 Study groups
The instructor will help the students to organize study groups online and offline. The students will conduct group research, presentations, and discussions online and offline with the helping of the instructor.
2.5 Online tutorials
The Instructor will provide tutorials to help the students to grasp the course content on the MOOCS(www.icourse163.org).
F. Grading
1. Test:Taking final examination during the examination week
2. Grading:
Final Score= 50% of the final examination score + 25% of the midterm examination score + 20% of the assignment score+5% of discussion performance.
2.1 Final examination (50%)
The students should take the final examination during CNU examination week. The examination will covered all the knowledge of this course. The questions include short answer questions, case analysis, and essay questions. The duration of the final examination is 120 minutes.
2.2 Midterm examination (25%)
The students should take the midterm examination in Week 12. The examination will covered the knowledge of Week 1 to Week 11. The questions include Glossary and terminology, and short answer questions. The duration of the midterm examination is 40 minutes.
2.3 Assignment (20%)
Essay on what is the requirements for a social administrator, submit in Week 10 via MOOCs. The writing style refers to journal of sociology study.
2.4 Discussion (5%)
Students are encouraged to participate into the discussions in the class and online. If the students attend 10 discussions online, they can get full score in this part.
G. Exercises:
1. Discussion: what is the difference between social administration and business administration?
2. Discussion: why social administration is important to social work organization?
3. Case study: dilemmas of ethics in social administration?
4. Discussion: which one is more important, efficiency or value?
5. Discussion: the development of social service organization in China
6. Interactive learning: decision making skills practice
7. Role play: leaders in social service organization
8. Role play: communication path analysis
9. Discussion: how are the new social workers involved?
10. Discussion: how to incentive social workers?
11. Case study: supervision case analysis
12. Discussion: what is the difference between volunteer and intern students?
13. Group study: project budget
14. Case study: budget analysis
15. Case study: audit analysis
16. Role play: fundraising
17. Practice: project budget
18. Practice: project planning
19. Case study: project management
20. Discussion: how to conduct a positive evaluation?
21. Practice: how to conduct a Macro social work evaluation?
22. Group study: to resolve a public relationship crisis
23. Group study: to resolve a media crisis
24. Group study: to plan an advocate project
H. References
Adams, R. (et al.) (2002). Social Work: themes, issues and critical debates. Basingstoke: Palgrave
Bobo, K., Kendall, J., and Max, S. (1991). Organize! Organizing for Social Change. Washington, DC: Seven Locks Press.
Bobo, K., Kendall, J., Max, S. (2001). Organizing for social change : Midwest Academy manual for activists . Santa Ana, Calif. : Seven Locks Press.
Dominelli, L. (2002). Anti-oppressive Social Work: Theory and Practice. Basingstoke: Palgrave.
Jacobson, W. (2001). Beyond Therapy: Bringing Social Work Back to Human Services. Social Work, 46(1): 51-61. 2)
Leung, J. (2002). The Advent of Managerialism in Social Welfare: the Case of Hong Kong. Hong Kong Journal of Social Work, 36 (1): 61-81.
Lowndes V. 1; Skelcher C. (1998). The Dynamics of Multi-organizational Partnerships: an Analysis of Changing Modes of Governance. In Public Administration, 76(2): 313-333.
Mullaly, B. (1997) Structural social work : ideology, theory, and practice . New York : Oxford University Press.
Schwartz, J. (2009). The Impact of Crises on Social Service Provision in China: The State and Society Respond to SARS. In J. Schwarts and S. Shieh (Eds.), State and Society Responses to Social Welfare Needs in China: Serving the People, pp.135-155. New York: Routledge.
Williams, L. J., Ward, R. & Davis, A. (1998). Welfare "reform": Com'in' Up on the Rought Side of the Mountain. Journal of Sociology and Social Welfare, 25, 153-179.
1. 本课程的教学方法?
混合式教学模式:课堂讲授为主,与课堂讨论相结合,辅之以中国大学MOOCS网SPOC课程在线学习,网络小组学习和讨论,以及教师与学生的网络互动辅导。
(1)课堂讲授,教师在教学大纲的基础上,以基本参考书目和附加参考书目为主要的参考资料,配合课程的教学简报PPT和教师的课程讲稿,通过教师的课堂讲授,帮助学生在教学互动的过程中,掌握课程的基本概念和理论知识。
(2)课堂讨论,在课堂讲授的基础上,通过教师积极主动的控制和调动,在教师控制的节奏下,有目的、有计划、有主题、有内容地鼓励学生参与课堂的讨论,促进学生学习的主动性和积极性。
(3)SPOC课程在线学习,在课堂讲授的基础上,学生可以登录中国大学MOOCs网进行SPOC在线学习,利用网络课堂上丰富的教学资源,自发自主学习。
(4)网络小组学习和讨论,学生利用网络建立学习小组,开展小组学习和讨论,通过对特定主题、具体案例和实际问题的加深学习,加深对课堂内讲授的基本概念和理论知识的理解与认识。通过网络小组学习和讨论,帮助学生形成自发学习的兴趣和动力。
(5)网络互动辅导,教师利用中国大学MOOCs网SPOC在线课程,定期与学生通过网络互动,通过教师的网络互动辅导,帮助学生进一步掌握本课程的教学重点和教学难点。
2. 本课程的考核方式?
本课程考核方式包括四个组成部分:期末考试周闭卷考试,单元测验,单元作用,课堂讨论。具体分数设定如下:
参与计分类型 | 总分占比 ( % ) |
---|---|
| 25% |
(在线发布) | 20% |
(期末考试周闭卷考试) | 50% |
5% |
具体要求如下:
(1)期末考试周闭卷考试
在学校统一规定的期末考试周参加闭卷考试。闭卷考试的内容涵盖教师面授课程和在线课程的所有内容。
(2)单元测验
每单元都设有一个在线单元测验,学生需要在规定的时间内参加在线单元测验。单元测验的题型为单选题,多选题,填空题,判断题。测验成绩在线计算并显示。
(3)单元作业
每单元都设有一个在线单元作业,学生需要在规定的时间内完成在线单元作业,并在线提交。作业有教师批改和学生互评两种批改方式。学生互评的作业,要求至少有5名学生批改,作业成绩按照平均分计算。作业成绩将在规定的时间发布。
(4)课堂讨论
每一章都设有至少一个课堂讨论,学生需要积极参与线上和线下讨论。线上讨论将由网络后台几分,学生至少参加10次课堂在线讨论才可以获得课堂讨论部分的满分5分。
3.本课程的教学特色?
王玥老师擅长与学生建立相互信任,积极互动,良好支持性的师生关系,运用生动活泼的讲授方式,在传统课堂讲授过程中加入参与式教学,角色扮演,问题解决式教学等多元混合教学方式,鼓励学生体验参与,激发学生的批判性思维,调动学生的内部控制点,发动学生的学习自主性,在教与学的良好互动中帮助学生实现学习目标。